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How to Solve Windows Cannot Connect To The Printer

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    Here's how to fix the Windows Cannot Connect to Printer error, which generally will occur if you use a printer that is connected to a network (shared printer) and use several types and brands of printers on one computer, there are several error codes that appear such as: Windows Cannot Connect to Printer – Operation Failed with Error 0x0000007e. 

    This issue occurs because, after the printer is installed, Windows 10 or Windows 7 incorrectly locates the Mscms.dll file in a different subfolder than the Windows\system32 subfolder. The following are simple steps on How to Solve Windows Cannot Connect To The Printer that you can follow easily.

    How to Solve Windows Cannot Connect To The Printer
    How to Solve Windows Cannot Connect To The Printer

    Solve Windows Cannot Connect to The Printer

     
    Solution 1: Copy the mscms.dll file
    1. Go to directory C:\Windows\system32\
    2. Locate the mscms.dll file and click Copy
    3. Now paste the mscms.dll file in the folder:
      • C:\windows\system32\spool\drivers\x64\3 (if you are using 64-bit Windows)
      • C:\windows\system32\spool\drivers\w32x86\3\ (If you are using 32-bit Windows)
    4. Restart your computer, and try the test again.



    Solution 2: Restart the Print Spooler Service
    1. Hold Windows key + R then type services.msc Then Enter
    2. Locate and double click the Print Spooler service
    3. Make sure the Startup type is set to Automatic, click Stop and then click Start again
    4. Try your printer again. Has it worked?

    Solution 3: Remove Printer Driver

    If neither of the above methods resolves the issue, it could be caused by the printer driver. So, you can try to install the driver and then install it again.

    Follow the steps below:
    1. On the keyboard press Windows key + R
    2. Then type printmanagement.msc then press enter
    3. Find All Drivers
    4. Right click on the printer then select Delete
    5. Repeat the steps above to select all the drivers one by one. After that, manually install the driver again.

    Solution 4
    1. Click Start, in the Search service type box, and click Services see the following image. Click image to enlarge.
    2. After the service open the view for Print spooler, then see Startup Type and select Automatic then click Stop then Restart. The point you need to do is restart the startup service, see the following image. Click image to enlarge.
    3. At this point, the problem is fixed, you can add the printer you want to use on your LAN network.

    That's information about the tutorial on how to solve Windows Cannot Connect To The Printer that you can follow easily and quickly. 

    Hopefully this information can help solve the problem you have. If you have other suggestions, you can add them in the comments column below. Thank you for reading this article About Printers. May be useful.

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