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Big Challenges in Digital Marketing and Solutions to Overcome Them

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    The marketers in today's world are constantly inundated with new ideas, new platforms to promote their business, and new technologies to leverage. While these innovations are often beneficial to them, keeping up with changes quickly can overwhelm marketers.

    Even though they can survive, businesses can no longer rely on traditional marketing tactics alone. Digital marketing has its own challenges, keeping up with technological developments that keep changing all the time.

    4 Big Challenges in Digital Marketing

    Big Challenges in Digital Marketing and Solutions to Overcome Them

    As a new businessman starting to enter the digital world, you need to understand some of the challenges of digital marketing. You need to know this to be able to get the best solution in developing your marketing strategy in the digital world.

    Not much different from marketing in the conventional world. Digital marketing is not far from the problem of competition with similar businesses. Therefore, optimization in implementing the marketing strategy must always be a concern.

    1. Dependence on Technological Developments

    Communication technologies help businesses grow and develop, create relationships with customers, strengthen organizational effectiveness, and help people learn about each other. Technologies such as the internet, cell phones, social media, and customer service management systems have greatly impacted how companies communicate with potential customers.

    This new form of communication is rapidly changing the landscape of media and types of messaging strategies. Many consumer and business professionals seek information and connect with one another via their computers and phones. With access to multiple sources of information and an interest in interactive media, consumers can gather more product information independently.

    The work environment is also changing, with more people owning virtual technology, sending SMS on their cell phones, or communicating via social media sites such as Facebook, LinkedIn, Pinterest, and Twitter. 

    As the media landscape changes, the money spent in an organization on different types of communications and technology will also change. Once companies have developed business products and services, they must also explain the value and benefits of their business offerings to customers and potential customers.

    Today's young population is part of the millennial generation and are the consumers driving the shift towards new communication technologies. Young consumers may choose to get advertising promotions through mobile marketing or through mobile gaming devices that can connect to a business's website.

    Likewise, advertising on Facebook has also become popular as businesses continue to market their products on social media. Traditional media such as magazines, newspapers, television, compete with digital media such as the internet, chat services, social media, user-generated content such as blogs and YouTube.

    Therefore, all forms of marketing media are forced to present new innovations in order to remain relevant to the times. With high consumer expectations and the rapid use of digital devices, today's marketers will be faced with a new challenge in addressing this.

    Some of the tools (tools) now provide more features for viewing combined numbers. However, there are around 71% of Chief Marketing Officers (CMOs) who feel they are not ready for this in response to the boom in data related to online business. By collecting today's metrics it means businesses have gone beyond transaction tracking and business goals.

    To strategically leverage metrics and create loyal and engaged clients, businesses need to look at creating a consolidated personal view of their customers spanning the channel. They needed metrics that could be pieced together to help tell a picture of the end-to-end client relationship and show them how to better target messages to drive engagement. 

    Marketers need to find ways to break down silos and connect data sources. Only then can they get a complete picture of client interactions and transactions and leverage this data to build strong relationships.

    When understanding the development of the new era of marketing, marketers have worked hard to design marketing campaigns that are close to our daily lives. Technology is the main factor and tool for marketers to be able to reach the masses and general audience. By combining technology and marketing, the industry has reaped invaluable benefits.

    Nobody would have thought that apart from print media there might be other marketing methods that would emerge in the last few decades. The concept of marketing will continue to change over time. The main part that cannot be ignored is the emergence of technology as a new branch of marketing known as digital marketing. In the end, technology changed the whole method of marketing.

    2. Security and Privacy Issues

    Privacy and security are the number one concern of online consumers. According to Brandon Gaille, 86% of users take active steps to improve their online security. As more and more data privacy regulations and guidelines are implemented by governments, industry, and various security organizations around the world, it is critical that marketers understand these rules and follow them with or face applicable penalties and fines.

    a. Balancing Personalization and Privacy

    Naturally, we all have a lot of things that we like to keep to ourselves because as humans, we are very sensitive to various social pressures. However, use of social media sometimes requires personal information. So you need some form of online privacy to protect private information and more importantly, prevent companies from using that information to manipulate marketing.

    Today, privacy is a top concern for online users with the majority (86%) of them taking active steps to protect their online safety. Likewise, governments, industry, and private companies around the world implement data privacy regulations and policies that further illustrate the importance of consumer privacy. 

    Information retention also benefits customers. For example, when customers store address or credit card information, they can make purchases more quickly and securely.

    b. Transparency in Marketing

    For now, marketers can collect a lot of data about consumer information online. To provide customers with a positive personal experience, marketers need their data. However, all marketers are also legally obligated to treat this personal data with respect and fairness.

    To do this, you must be transparent about how you use that data to inform your marketing activities. Protecting customer data involves much more than defending your online network from hackers. To turn your marketing method into a positive customer experience, you must take the following actions:

    • Develop a user-centric privacy control system to provide control to customers;
    • Avoid many system glitches;
    • Prevent human interference by using automation as effectively as possible.
    • To be more thorough with your marketing privacy policy, please take the following steps:
    • Provide assurance to customers that you respect their privacy and publish the tools and methods you use to keep their data secure. Display prominently your BBB certification and other security logos on the website and create a separate page for your privacy policy. This will encourage customers and prospects to trust you;
    • Inform customers when their information will be disclosed and explain how you will use their information once it has been collected. Allow customers to decline providing their information or opt-out of receiving emails and other promotions;
    • Own and control your own data by limiting its sale to third parties. For example, use a marketing optimization solution that doesn't require selling third-party data to activate.

    3. Unequal Internet Infrastructure

    The next challenge in carrying out digital marketing is internet access which is not evenly distributed. Several years ago, mobile broadband usage and smartphone penetration were at their peak. The use of 4G in India continues to grow every day, as does the number of internet users. The slow development of internet networks can hinder the growth of the digital industry that uses ICT equipment.

    Day by day, the creation of better access to telecommunication and information communications, internet-based business and employment opportunities (e-commerce) will open.

    4. Intense Competition

    The last challenge in doing digital marketing is intense competition. Digital marketing can accelerate business growth so it takes a reliable and tactical marketer to be able to handle it. You have to use various marketing tools that will make your business run more optimally.

    For that, you need to have a search engine optimized website, a social media marketing scheme that suits your brand segment, relationships with credible influencers to promote products, well-targeted online ads, and an effective marketing plan for your business prospects. .

    Welcome to the digital era where technology allows you to buy and sell at the touch of a finger and then transact with people from other parts of the world. Today businesses need to use the latest and most effective digital marketing tools to maximize reach to perceived potential customers resulting in successful sales.

    There are many entities trying to win the market on the internet; and you, of course, are not the only ones who have studied and applied marketing tools to expand marketing territories. Competition can sink your business. In competitive business, marketers who fail to gain an edge will ultimately fail entirely. That's how competition in digital marketing works. Therefore, a good strategy is needed to avoid competition.

    In the book Art of War, Sun Tzu said, "The chance to protect ourselves from defeat lies in our own hands," and to win, "The trick is to avoid the strong and attack the weak."

    This means that for business success to occur, it is wise to avoid oversaturated markets and need to find and innovate to a specific demographic segment. For that, you must have a target market that will buy the products you offer. 

    When you have a target customer in mind, you have the opportunity to market with precise precision; Targeted marketing gives you very specific knowledge about the behavior, lifestyle and needs of the customer.

    The next thing to do is reach them at the right time, engage them with the right media, and offer them a product that resonates with them. All you need is the best digital marketing tools.

    Marketing through social media can give you traffic to your business site and easy management. This allows you to take advantage of native advertising, collaborative promotions with influencers, use automated messages, target markets according to class and social groups, and carry out a number of prospect marketing.

    Social media is part of the competitive digital marketing domain and provides many good things such as being ranked high on search engines so that it has great potential to make transactions.

    Technology allows you to maximize your business reach. If you haven't updated your digital marketing techniques, you should reconsider your marketing approach. New technologies that emerge all the time add new perspectives in doing digital marketing.

    Designed to help you scale your business, analyze customer data more easily, or simply automate tasks, using the latest technology will help you focus more on the work that matters more. Here are 5 digital marketing strategies you should want to do to help beat business competitors.

    • Research on business competitors
    • SEO
    • Email Marketing
    • Video content
    • Chatbots

    However, success in doing competitive digital marketing depends on you alone. If you are wrong in planning and placing content, or don't have goals and target markets, you will definitely fail.

    Solutions to Facing Digital Marketing Challenges

    Solutions to Facing Digital Marketing Challenges

    As you know, the challenges of digital marketing are not much different from conventional marketing. Even though it looks easier because of a wider reach at an affordable cost, there are several things that need to be considered in digital marketing.

    The following are some digital marketing challenges that business people must know to optimize their marketing media.

    1. Choosing the Right Technology for Marketing Media

    Choosing technology for digital marketing media is not as easy as one might imagine. Everything must be accompanied by research and knowledge about the technology in depth.

    In the case of choosing the right digital marketing technology, you can start by paying attention to the following things. Ensuring that the use of the technology can support the needs of the company.

    Choose a technology that has interface components that are easily understood by the team you have.
    Use technology that can facilitate the optimization of your digital marketing process. In this case, the website is one of the media that can meet these criteria. The reason is, you can use a website to optimize in various ways. Starting from content to elaborating various other social media.

    2. Determine Target Visitors or Customers

    Before determining the right and quality content, you must first determine your target market or customers. The reason is, this target market will make it easier for you to determine the right digital marketing media.

    Apart from that, determining the target market will also determine the type and form of content that you present, starting from the style of language to the trends that they are currently following. When your audience is interested in the content, it is possible that they will give a positive response to conversion.

    3. Generate Traffic & Leads

    Creating traffic and leads in this case aims to attract the attention of your target market with content. This is not easy and requires quite a long time. Therefore, you must first adjust the type of content created to the wishes of the company's target audience. Next, make sure your content spreads in the right channels.

    4. Manage Websites

    In digital marketing, website management is one of the important things to maximize the acquisition of leads and sales. However, what about novice businessmen who are just starting out in the digital world?

    Well, you don't need to worry, if you are not familiar and don't have expertise in building websites, currently there are many web developer service providers.

    In this case, you can integrate your website with various other digital marketing media channels. Of course this must be supported by the right technology. One of the optimal supporting technologies for business websites is hosting.

    The recommended type of hosting for those of you who are just starting a business in the digital world is WordPress Hosting. One of these service providers is Also through this hosting provider, you can consult the website you want.

    5. Recruiting Employees with the Right Abilities

    To further increase the effectiveness of digital marketing, you need people with the right skills. Therefore, before you recruit employees, you should analyze the company's needs. This is because trends that change very quickly are one of the toughest digital marketing challenges. So, by carefully identifying people with the skills that companies need, will help you offset these trends.

    6. Train Team Members

    Managing digital marketing is not easy, therefore, you need a solid team with the right expertise. To be able to make the team stronger, you need to identify the right training. You need to know the skills and motivations of your members. That way, you can provide training that suits each individual exactly.

    7. Measuring ROI from Marketing Activities

    Measuring Return on Investment (ROI) or return on profit is also one of the main challenges in digital marketing. How to measure ROI?

    You can use powerful software to be able to monitor and measure digital marketing activities and online sales that occur. Disciplined data collection can also support easier ROI calculations. Continuity in measuring ROI is also one of the challenges of digital marketing.

    8. Ensure Availability of Marketing Budget

    In addition to the production budget, you also have to ensure the availability of a marketing budget. Make sure that the availability of the budget has been adjusted to the ROI report from your digital marketing activities.


    So, those are some digital marketing challenges as well as solutions for you, business people who are expanding their wings into the digital world for the first time. Make sure you already have a website to collaborate with other digital media marketing. Don't forget to read another article from

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